Lacezy offers a 30-day return window for all eligible items purchased at full price, ensuring your complete satisfaction. Please note that items marked as final sale are not eligible for return and this is clearly mentioned on their respective product pages. For detailed information, visit the Return & Refund Policy section on the Lacezy website.
If you need any assistance or have questions about how to return an item, our dedicated customer service team is here to help. Experience hassle-free shopping at Lacezy, where we are committed to providing a smooth and enjoyable shopping journey!
Lacezy promises that each product undergoes a comprehensive production process, including a 2–3 business day handling period before it is shipped. In the United States, Lacezy offers free Standard Shipping with tracking. Once the product is sent, the delivery time will vary between 5 and 12 business days.
For international customers, Lacezy offers two delivery options:
- Express International: This service uses carriers like DHL, FedEx, or UPS and delivers within 5 to 7 business days.
- Standard International: Also using services like DHL, FedEx, or UPS, this option has a delivery timeframe of 8 to 12 business days.
For detailed information on shipping costs and procedures, please visit the shipping policy section on the Lacezy website. Should you require any assistance or have questions, our customer support team is available to help.
Keep your Lacezy streetwear looking brand new with these essential care tips:
🧼 Washing
To maintain the quality of your garments, wash them in cold water, inside-out, using a gentle cycle. Employ a mild detergent and wash with similar colors.
🌀 Drying
To preserve the fabric, use a low heat setting on your dryer or hang your clothes to dry. Avoid exposing them to direct sunlight for extended periods to prevent fading.
🔥 Ironing
Always iron your garments inside-out on a low heat setting. Avoid ironing directly on any graphics or embellishments.
✨ Dry Cleaning
To protect the designs on your clothing, avoid dry cleaning. If dry cleaning is necessary, select a gentle method.
Note: This guide is suitable for all Lacezy items. For optimal care, always check the specific instructions provided on the garment’s care label.
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